Shipping Policy

 

Last updated: 03/11/2025

Thank you for shopping with Bloomvent. We’re committed to providing a smooth and reliable delivery experience for all our customers.

Please read our Shipping Policy carefully to understand how and when your order will arrive.

 

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Processing Time

 

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your confirmation email.

You will receive another notification once your order has shipped.

During high-demand periods or promotional events, processing times may be slightly extended. We appreciate your patience and understanding.

 

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Shipping Times & Rates

 

We offer worldwide shipping from our logistics partners in Europe and Asia.

Delivery times and rates vary depending on your destination.

All delivery times are estimates and may vary depending on customs or local postal delays.

 

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Tracking Your Order

 

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number so you can monitor your parcel in real time.

Please allow up to 48 hours for tracking information to become active.

If you haven’t received your tracking link within 5 days of purchase, please contact us at contact.bloomvent@gmail.com.

 

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Shipping Address

 

Please ensure that your shipping address is accurate and complete. Bloomvent cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses.

If an order is returned to us because of an incorrect address, the customer will be responsible for the re-shipping cost.

 

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Customs, Duties & Taxes

 

Bloomvent is not responsible for any customs duties, import taxes, or fees that may apply once your order reaches its destination.

All applicable charges are the customer’s responsibility.

 

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Damaged or Lost Packages

 

If your order arrives damaged, please contact us immediately at contact.bloomvent@gmail.com with your order number and photos of the item and packaging.

We will evaluate the situation and make it right.

If your package is lost in transit, we will assist you in filing a claim with the carrier or arranging a replacement where applicable.

 

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Shipping Guarantee

 

We offer a VIP Shipping Guarantee on eligible orders, covering loss, theft, or damage during transit.

This guarantee can be selected at checkout for a small additional fee.

 

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Contact

For any questions regarding shipping or delivery, please contact our support team:

contact.bloomvent@gmail.com

Rue de Rivoli, 75000 Paris, France